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Are you getting a "blocking call
canceled" error? Please go to this
page:
http://support.ipswitch.com/kb/WS-19980612-BK21.htm
Are you having trouble connecting?
Please e-mail us.
The first time you use WS_FTP to connect
to your site you will have to create a login
file. A window will automatically appear
when the program is opened. If you don't see
this window, click on "connect".
Click on New
Host Type - Automatic detect
Profile Name - Use a name that will help
you to identify with the domain that you are
accessing.
Host Name/Address - www.DOMAIN given to
you in your welcome letter (or your IP
address if your domain has not resolved
yet).
User ID - Your username (as stated in the
welcome letter).
Password: Your password (as stated in the
welcome letter)
Account - There is no need to use this.
Checkmark "save password" if you
wish WS_FTP to remember your password.
Do NOT check the anonymous box
Click Finish.
Click the name of your connection to
highlight it
Click '"OK" to connect...
I'm connected, now what?
Once you have connected, you will see
that WS_FTP has divided into two frames (if
you are using the classic view). The left
hand frame is a directory map of your
"local" computer (the one you are
sitting at right now). WS_FTP calls this
your
Local System. The right hand frame is
a directory map of your remote server (your
domain). WS_FTP calls this your Remote Site.
In this right hand frame you will see the
name of the directory you are in. It should
read "/". Do not upload your files
in this directory.
To get to the directory that you need to be
at in order to upload your files, double
click on the little icon next to
"www" on the right hand side.
Then up in the top right hand corner in that
white box under where it says "Remote
Site" you should see something like
/yourdomain-www That is the place you
need to
be for your files to show up in the browser
for your visitors.
Transferring files over
Now you are ready to begin moving your files
onto your server. There are two methods of
file transfer:
ASCII - Used with text based files
(.html, .htm, .txt, .pl, .cgi, etc.).
(note - never ever
upload .cgi and .pl files in binary)
Binary - For binary based
files only (.jpg, .gif, .exe, .doc, .avi,
etc).
If you are moving over an entire folder of
information, instead of one file at a time,
then you can select the AUTO check box.
Click the file (or folder) that you want
to upload on the left hand side so that it
is highlighted.
Click the arrow that points right in the
middle of the screen to move it to the right
side
It will then upload your file and the right
side will refresh and display the newly
uploaded file.
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